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Starting May 21st, Brainstorm Multimedia improves its Customer Web Support Process with the incorporation of a web-based ticket system to the current support process. At Brainstorm we are extremely proud of the quality delivered from our Customer Support, that has always marked the difference, and this process will provide an even better support to our customer base.

This will be totally transparent for existing users, as it is designed to improve our Support quality with an enhanced internal process. Therefore, customers, resellers and final users will still be able to ask for support via email but could also benefit from this new web-based ticketing system, still allowing close contact to our support staff and even our R&D team.